Perfecting The Art Of Telesales Spiced With The Magic Of Neuro-Linguistic Programming
Part one - Introductions and definitions
Part two - Traits of successful telesales people
Part three - Preparation
Part four - Telephone Selling - step-by-step guidance
Part five - Adding spice - models from NLP to dramatically improve how you
communicate with prospects and customers
Part six - Focus on your success - techniques for the right frame of mind for telesales
Part seven - Self organisation
A Practical Guide To The Art Of Objection Handling
Part one - Objections
Part two - Objection handling - step-by-step guidance
